Terms and Conditions

Effective Date: 01/01/25

Welcome to Eqrah.com! By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.


1. Acceptance of Terms

By visiting, browsing, or shopping on Eqrah.com, you agree to comply with these Terms and Conditions, as well as our Privacy Policy, Shipping Policy, and Refund and Returns Policy. If you disagree with any part of these terms, you may not access the website or use our services.


2. Eligibility

  • You must be at least 18 years old or have the consent of a parent or guardian to use our website and services.
  • By using this website, you confirm that all the information you provide is accurate and complete.

3. Products and Services

  • All products listed on Eqrah.com are subject to availability.
  • We reserve the right to modify, discontinue, or limit the availability of any product or service at any time without prior notice.
  • Product descriptions and prices are subject to change. While we strive for accuracy, we do not guarantee that descriptions or other content are error-free.

4. Pricing and Payments

  • All prices displayed on Eqrah.com are in [PKR] and inclusive/exclusive of taxes as applicable.
  • Payments can be made via available methods listed at checkout, including cash on delivery, jazz cash, bank transfer, debit card.
  • We reserve the right to refuse or cancel any order if payment is not verified or for other reasons, such as stock unavailability or pricing errors.

5. Shipping and Delivery

Please refer to our Shipping Policy for details regarding delivery times, costs, and conditions. Eqrah.com is not liable for delays caused by courier services or events outside our control.


6. Returns and Refunds

Returns and refunds are governed by our Refund and Returns Policy. Customers must adhere to the guidelines provided there for any claims.


7. Intellectual Property

  • All content on Eqrah.com, including but not limited to text, graphics, logos, images, and software, is the property of Eqrah.com or its content providers and is protected by copyright, trademark, and other intellectual property laws.
  • You may not use, reproduce, distribute, or modify any content from our website without our written consent.
  • There are some external products that has been displayed.

8. User Accounts

  • To place an order, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to notify us immediately of any unauthorized use of your account or breach of security. Eqrah.com is not liable for any loss or damage resulting from your failure to secure your account.

9. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes or activities.
  • Attempt to gain unauthorized access to any part of the website, servers, or systems.
  • Use the website in a manner that could harm, disrupt, or impair its functionality.
  • Post or share false, misleading, or defamatory content on Eqrah.com.

10. Limitation of Liability

  • Eqrah.com is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or services.
  • We are not responsible for any errors, omissions, or inaccuracies in product descriptions or other content on the website.

11. Indemnification

You agree to indemnify and hold Eqrah.com, its affiliates, employees, and partners harmless from any claims, damages, losses, or expenses arising from your breach of these Terms and Conditions or your use of the website.


12. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting. It is your responsibility to review the terms periodically for updates.


14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

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